Privacy Policy for Platemates

Last updated: October 15, 2024

Welcome to Platemates ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and services.

Please read this Privacy Policy carefully. By accessing or using our App, you agree to the terms of this policy.

1. Information We Collect

1.1 Personal Data

We may collect and process the following personal information:

  • Identity Information: Full name, username, profile picture.
  • Contact Information: Email address, phone number.
  • Demographic Information: Age, gender, educational institution, major.

1.2 Usage Data

We automatically collect information about how you interact with the App, including:

  • Device Information: Device type, operating system, unique device identifiers.
  • Log Information: IP address, browser type, access times, pages viewed.
  • Usage Patterns: Features used, frequency of use, interaction with other users.

1.3 Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to track activity and store certain information.

2. How We Use Your Information

We use the collected data for various purposes, including:

  • To Provide and Maintain Our Service: Facilitating friend matching, user account management.
  • To Improve Our Service: Analyzing usage data to enhance features and user experience.
  • To Communicate with You: Sending updates, newsletters, and promotional materials (with your consent).
  • To Ensure Security: Monitoring for fraudulent or unauthorized activities.
  • To Comply with Legal Obligations: Responding to legal requests and enforcing our policies.

3. Legal Basis for Processing

If you are from regions where applicable, such as the European Economic Area (EEA) or UK, our legal basis for collecting and using your personal information depends on the context:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose.
  • Performance of a Contract: Processing is necessary for the performance of a contract with you.
  • Legal Obligations: Compliance with legal obligations.
  • Legitimate Interests: Processing is necessary for our legitimate interests, provided your rights do not override these interests.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

5. Data Transfer

Your information, including personal data, may be transferred to and maintained on servers located outside your jurisdiction. We implement appropriate security measures to protect your data during transfer and storage.

6. Disclosure of Data

We may disclose your information in the following circumstances:

  • Service Providers: Third-party vendors who perform services on our behalf.
  • Legal Requirements: When required by law or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.
  • With Your Consent: When you have given explicit permission.

7. Security of Data

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request copies of your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Restriction: Request restriction of processing your data.
  • Data Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to processing based on legitimate interests or direct marketing.

To exercise these rights, please contact us using the contact details provided below.

9. Children’s Privacy

Our App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received such information, we will delete it promptly.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: emaan@heidari.co
  • Address: 1738 Spruce Street. Berkeley, California.
  • Phone: 1-650-282-0663

By using Platemates, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.